Get Chatbot Correctly Sized in iFrame

[vbhatia]

Hi All,

I have a question from a client.

"Are there additional iFrame settings needed to get certain objects correctly sized inside of them? I am trying to embed an AI chatbot via iFrame, but it is scrunching everything to the top of the frame (see first screenshot).

The 2nd screenshot shows my JSON settings for the widget."

There was a suggestion on the forum previously regarding navigating away from the page and coming back but that hasn’t worked.

iFrame Widget Not Working?

Hello Cubewisers, I’m looking for some help using the iFrame widget. When we create one and specify a URL address, nothing happens, we are left with just a blank box. I can’t find any more information about using this type of widget in any of the training docs, release notes, or demos. Is anyone able to give us some pointers? Thanks, David

Any help here would be appreciated.

Vikas

[weiview]

We had faced similar sizing issues with the iFrame widget and our solution was to use the custom HTML widget instead. Inside the custom HTML, you can use iframe tags and have more control over the width/height resizing options…

[vbhatia]

Thanks Wei this seem to have solved the issue.
Much appreciated!.

Vikas