Use Client Display Name

pcoggan · May 9, 2019, 4:51am

Pulse Version 5.8.0 running on Windows Server 2016 with PA Local 2.0.6

After selection of ‘Use Client Display Name’ in the Administration -> Instance settings the user ids are still displaying as CAM IDs. Before upgrade to PA and Windows 2016 I think they were displaying the client alias. Is there any other configuration required to get this to work?

pcoggan · May 9, 2019, 4:52am

pcoggan · May 9, 2019, 5:16am

instance settings

lberry · May 9, 2019, 10:14pm

Hi. We had the same issue. You have to restart Pulse and if it is still not working, restart the TM1 instance.

rdclapp · June 5, 2019, 6:32pm

Did this end up working for you? A production restart is an expensive operation.

ecarmona · June 7, 2019, 12:11am

Hi @pcoggan,

Sorry for the late reply on this. Did it work after executing documentation?
Regards,

Erik

pcoggan · August 12, 2019, 1:12am

unfortunately the recommended settings have not resolved the issue even after we restart Pulse and the TM1 server. Below is some additional information on the settings:

ecarmona · August 12, 2019, 2:24am

Hi @pcoggan,

Did you get any error during documenation? Can you please contact your Cubewise Local office? so they can submit a ticket to support for this.

Regards,

Erik