Use Client Display Name

#1

Pulse Version 5.8.0 running on Windows Server 2016 with PA Local 2.0.6

After selection of ‘Use Client Display Name’ in the Administration -> Instance settings the user ids are still displaying as CAM IDs. Before upgrade to PA and Windows 2016 I think they were displaying the client alias. Is there any other configuration required to get this to work?

1 Like
#2

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#3

instance settings

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#4

Hi. We had the same issue. You have to restart Pulse and if it is still not working, restart the TM1 instance.

2 Likes
#5

Did this end up working for you? A production restart is an expensive operation.

#6

Hi @pcoggan,

Sorry for the late reply on this. Did it work after executing documentation?
Regards,

Erik

#7

unfortunately the recommended settings have not resolved the issue even after we restart Pulse and the TM1 server. Below is some additional information on the settings:

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#8

Hi @pcoggan,

Did you get any error during documenation? Can you please contact your Cubewise Local office? so they can submit a ticket to support for this.

Regards,

Erik