TM1Web Subnm not working in Canvas


#1

Hi Paul/Tim etc.

I have a canvas app looking at tm1web applications via tm1-ui-web.

Whilst I can click on a SUBNM and see the dropdown list, it won’t let me select the element I want with the mouse. I have to type the element name in and click enter. Is this something configurable?

Thanks
Mal


#2

Hi @mmacdonnell,

Do you mean, this SUBNM that you were referring to is inside the tm1-ui-web?

Which version of TM1 are you using?

Have you tried if the same websheet can be accessed and its SUBNM be selected within tm1web itself?


Paul


#3

Thanks Paul,

The issues seems to be with Chrome. TM1 has the same problem, but it works OK in Edge

Cheers
Mal


#4

@mmacdonnell so it is basically the same issue as with TM1 Web in Chrome that within a drop-down list a mouse-click doesn’t select and you have to use the up/down arrow keys and enter key to make a selection?


#5

Yes Scott that is correct, although I wasn’t previously aware of that issue.


#6

Hi,

We deviate a bit from the original topic but the chrome issue can be fixed by changing a parameter in chrome.

If you are using chrome from a computer without touch screen you can de-activate the “Touch Event” as you don’t need it. By default it should be detecting it but for some reason it’s considered as activated even if don’t have a touch screen.

For this you need to go the flag section in chrome.

chrome://flags/

Then in this screen you can force to deactivate the “Touch events API”

Then the selection behaves normally in TM1web. I have tested it on a chrome which is only used for TM1 web and I haven’t noticed any discrepancies but this need to be fully tested.


#7

Awesome jgrandry!

Thanks