Hi Team - Please note that our Pulse (version 6.2.0) service account password was changed by the IT team however the same was not updated on pulse, the password was updated after three days and as a result we are not able to see the data for those three days. The current logs are showing up as expected.
Can you please confirm if there is any option/workaround available to make this missing data available in Pulse?
Additionally, can you please confirm if Log Interval (min) is the correct parameter controlling the log refresh cadence? I have set it to 15 mins however there is some inconsistency and sometimes the logs get refreshed in 20 mins and sometimes even takes 30 mins.