Pulse try to load non existing template

Pulse Pulse Questions
1

Hi teams,
Does anyone know why Pulse is trying to load some templates that do not exist? Is there any setting to fix this situation?

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Thanks,
Jacky

2

Hi @jlai

I don’t think this is anything to do with Pulse. I think you will see theses errors in the message log whenever a user logs in thas has access to these objects in the application tree. It comes because either a blob file is corrupt, or (far more likely) the target object can’t be found.

Probably the application folders (in the }ApplicationEntries folder within the data directory) have been promoted from another instance but the associated websheets (in the }Externals folder) have not been promoted.

You can fix the issue either by deleting the applications which don’t have a valid target, or locate the correct files and copy them to the }Externals folder.

3

Hi @cw-ch-scott,
Thank you for your reply. I’ll try your suggestion.:smile:

Thanks,
Jacky

4

Hi!
Just go to Architect, open Applications folder and click into the elements.
Accept the pop-up message and then the object (excel) will disappear.

Let us know if doesn’t work. But we already faced that in some migrations.

Cheers!
Martin

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