We have a question with Pulse session monitor, we are seeing blank entries (screenshot below) in user name and can’t figure out they mean. We are seeing this behavior when we moved to PA 2.0.3 (on cloud) with Pulse version 5.5.1 installed.
There was an issue yesterday where there was a session that was hung with a particular CAMID showing in Pulse, but we could not track that CAMID anywhere in our TM1 logs or in Cognos Content manager.
We have seen in the past that we CANNOT kill these hung sessions through pulse and restart of the TM1 instance is only the option.
Can you help us understand what these blank sessions means and if there any configuration change that we need to do, so we can kill the hung sessions without restarting the TM1 instance?
We haven’t upgraded to the newer version of Pulse and still waiting for Cloud compatible version to be released. Do you know when that’s going to happen?