Pulse Migration Error

pulse

#1

Hi, we’ve recently been upgraded to Pulse v5.6 and it may just be a coincidence but i’m not getting the error below when trying to do a hot promote.

Unable to hot promote objects: Unable to process task hotpromote: Bad Data.


#2

There was a bug in promotion of 5.6.0. You need 5.6.1


#3

Hi @cw-ch ,

We have upgraded to Pulse 5.6.1 and are unable to do any migrations. We find the following error.

uber_prd is the name of our TM1 instance. Please help.


#4

Hi @ssures4,

Could you try to run the update documentation of the uber_prd instance. It looks like the credentials are empty or wrong?

Cheers,

Vincent


#5

Hi @Vincent.

I tried doing a update documentation and got the following error.

Can you please let me know where in Pulse should I update the username & password to ensure it is working.
Is it on TM1 side or within Pulse.

I am new to Pulse, apologies for some basic questions here.


#6

Hi @ssures4,

You need to go to Administration > Instance Settings, you will find the User name and Password:

The user login has to be Admin in TM1.

Cheers,

Vincent


#7

Thank you :smile: This helped.