Pulse - export Canvas Logs


#1

Hi,

I am trying to export details from Pulse on Canvas logs. I was able to export summary page or main page. Clicked the link (detail) to check on log on the canvas page and when trying to export the page, a window popout asking me to allow this website to open an app on your computer then goes to Microsoft store.

I am wondering if anyone experienced this and Pulse version is 5.7.3

Thanks

Ed


#2

I was able to export from Chrome and not in IE 11.
Thanks


#3

Hi @edward.luz,

It’s working for me with IE 11:
image

Is only the Canvas Logs export which is causing an issue or all the exports? Could you try to export the Excel Workbooks for instance.

Cheers,

Vincent


#4

Hi @Vincent ,

I am able to export the workbook. Please see below screenshot when I tried exporting from Canvas Logs.

image

Then when I click allow

image
Thanks