Hi @SKUMA251 ,
We need more information to troubleshoot this type of issue. It’s better to create a Pulse ticket here: Jira Service Management
Please send us the pulse logs, you can download it from Pulse About page.
Cheers,
Vincent
Hi @SKUMA251 ,
We need more information to troubleshoot this type of issue. It’s better to create a Pulse ticket here: Jira Service Management
Please send us the pulse logs, you can download it from Pulse About page.
Cheers,
Vincent