Pulse Explorer Dashboard is not working

Pulse Pulse Questions
1

Hi team,

We are running pulse on cloud version 6.6.0 , and we are seeing the error while accessing the Pulse explorer dashboard .

PFB the error we are seeing in logs:
2025-08-07 06:51:53 ERROR ExplorerFilter Errors when accessing explorer: Connect to localhost:8095 [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect

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Thank you,
Sweta Kumari

2

Hi @SKUMA251 ,

We need more information to troubleshoot this type of issue. It’s better to create a Pulse ticket here: Jira Service Management

Please send us the pulse logs, you can download it from Pulse About page.

Cheers,

Vincent

3

Hi Vincet,

We have raised a ticket - [CODE-9232]

Thank you,
Sweta Kumari