Pulse error "Unable to hot promote objects: Unable to process task hotpromote: Length of the data to decrypt is invalid."

Pulse Pulse Questions
1

Hi Guys,

We got this error message while executing a package - “Unable to hot promote objects: Unable to process task hotpromote: Length of the data to decrypt is invalid.”

We’re using Pulse v5.6. What does it mean and how can we fix it?

Thanks in advance.

2

Hi,

There is a bug in 5.6.0 that is causing this error. We are in final testing of 5.6.1 which will include a fix for this issue.

3

Hi @tryan, I’m getting same error in Pulse 5.7.10. Error is instance specific as I can successfully migrate to other instance on the same server same package. We do not have admin rights in Pulse there and support team cannot resolve the issue. Can you advise what use cases could generate this error?
Thanks!

4

Hi @adekhtyar,

We have done some fixes around encryption in the latest Pulse, could you please send us a ticket git lab together with the logs and the Pulse.cfg?

Regards,

Erik