Pulse did not record process & chore run history for a long time

[deepak.desale]

Hi Team,

We’ve had pulse for almost 2 years, however the team hadn’t updated Pulse for a long time.
Almost more than a year ago, I found that pulse wasn’t recording any chore, process history (was showing live monitoring though). However, since it wasn’t the priority at the time, we procrastinated & never really looked at fixing the problem.

We then moved to the latest version 5.7 recently, and the history is being recorded now.

However, I’d like to know how I can bring missed history into pulse to do some analysis.

[tryan]

Hi @deepak.desale,

There isn’t a way to load in missing history unfortunately, what Pulse does is process the tm1server.log on the fly to gather information and what chores and processes are being run.

[deepak.desale]

Hi Tim,

Thanks for your reply, is there no way through some manual manipulation ?
Like we combine tm1server.log files & ask Pulse to update from there somehow ?
If that is not possible, only thing I can think of is to wait till we get at least one month’s logging into pulse to do some analysis.

[tryan]

Hi @deepak.desale,

No, unfortunately, Pulse doesn’t re-process old records.