Pulse could not get license details

Pulse Pulse Questions
1

Hi,

Trying to update the pulse license but getting the error “Could not get license details”.
Simply: Stopped service, placed new license under server folder, then restarted.
Pules: 5.8.2

Have I missed any steps?

licenseError
licenseError1457×172 17.2 KB

2

All good. License file provided does not commence yet.