Pulse Back Data Directory not saving to path in the configuration

Pulse Pulse Questions
1

Hi
Pulse Back Data Directory not saving to path in the configuration

“* Backup Data Directory : When ticked Pulse will first run a Save Data All then create a zip file of the whole data directory. This provides backup in case the migration fails. You can change the location of the backup directory on the Configuration page. WARNING : If you have a large data directory it can take a long time to zip up the contents of the directory.!”

We have set the location in the configuration section saved the change and even manually created the folder to make sure it was there on the destination machine.
![pulse1|690x191]

But when the Backup Data Directory is selected and the package run it errors and lists a totally different folder on the C:drive which we can’t allow access to, and the TM1 instance it is trying to backup looks like “FC” is also the wrong one from the several we have.

Pulse2
Pulse21248×101 16.3 KB

Any idea what is wrong?

Thanks
Keith

2

Hi @Kwebb,

We will be needing more information on in the above.

Can you please help create a ticket here:

Issues · Cubewise CODE / Pulse for TM1 · GitLab

There is a template that will help guide on you on what information we initially requests. Please help fill those up as well.

Cheers!

Paul