Integrated login with Canvas


#1

Dear Canvas Experts,

We use TM1 security mode 2 i.e. integrated login and native TM1 security. Users login to TM1 Web and Perspectives with their Windows credentials (integrated login) and we continue to use TM1 security for tm1runti.

When I attempt to login to Canvas with Windows credentials, I get the error message: “Invalid credentials. Please check username and/or password.”.

I can see on the Canvas FAQ that mode 2 is supported (https://code.cubewise.com/canvas-docs/faq?rq=security).

Have I missed a configuration step or mis-read the FAQ? I understand that security mode 2 is really a mix of mode 1 and 3 and mode 3 is not listed as supported so I just want to clarify that as well.

Thanks in advance,

Oliver


#2

Hi Oliver,

Canvas doesn’t support integrated logins (mode 1) when using native TM1 native security. When using TM1 native security it needs a user name and password. For single sign-on (SSO) you need to use CAM security.