How to export and analyze TM1 server logs from Pulse - Error interpretation and resolution

Pulse Pulse Questions
1

  1. We are experiencing multiple errors in Pulse logs

  2. We want to find a way to interpret these errors and understand what is causing them

  3. We need guidance on what tools or methods are available in Pulse to unpack and analyze these errors so you can resolve them

  4. Specifically ask: How can we use Pulse to be able to unpack what is providing or giving you these errors?

Thanks,
Pawan

2

Hi Pawan,

To export, Pulse logs, you can use the Download Pulse Logs from the Pulse About page:

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If you need help understand the logs, you can reach out to your support contact.

Cheers,

Vincent

3

Hello Vincent,

As an Administration of Pulse, i get access to these logs, I want other users of Pulse access to this logs. Is that possible ?

Thanks,
Pawan

4

Hi @Pawan ,

This tab is only available to Pulse Admins, this could be added as a new security access.

Please raise an enhancement request for this.

Cheers,

Vincent