How do I create exceptions in Error Alert in Pulse?

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1

Hi all,

There is a new feature which allow us to create exception in Pulse, but I have tried a few alternative syntax, but doesn’t seems working, not too sure what I have done wrong.

Feature that I am mentioning:

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As there are a few things we want to put into exceptions as they are very annoying:

  1. Use Generic Login Connect Error (always complain when starting up TM1 instance)
  2. }tp_error (always complain when running Documentation, this object is from Performance Modeler)
  3. Error retrieving product information from swidtag file (always complain in Non Production environment, known issue from IBM and IBM is not intending to fix)

So I have tried the following alternative syntax:

  1. Use Generic Login Connect Error, }tp_error,Error retrieving product information from swidtag file
  2. Use Generic Login Connect Error, }tp_error,Error retrieving product information from swidtag file
  3. “Use Generic Login Connect Error”, “}tp_error” ,“Error retrieving product information from swidtag file”
  4. Use Generic Login Connect Error; }tp_error;Error retrieving product information from swidtag file
  5. Use Generic Login Connect Error; }tp_error;Error retrieving product information from swidtag file
  6. “Use Generic Login Connect Error”; “}tp_error” ;“Error retrieving product information from swidtag file”

Regards

Tat

2

Hi Tat,

The Exception filter works like the Filter box, you just need to put a text and pulse will ignore this alert if it matches this text.

Cheers,

Vincent

3

Have you tried the followoing?


*Use Generic Login Connect Error*
4

@ecarmona , after a few more try, it appears the below work:
Use Generic Login Connect Error, }tp_error,Error retrieving product information from swidtag file

However, I still need to monitor a few days, I remembered I tried this option and I was still getting error alert.

5

@ecarmona , I don’t know, the behaviour is weird, I have the one ONE line of exception, but for some reason, some of the exception rule does not work but I “think” some exception works, anyway I can validate?