Guidance on generating response.ats for Pulse Monitor unattended install

My team is automating the installation of Pulse Monitor and ARC on a server and needs guidance on generating the unattended installation response file (response.ats).

We tried running the installer with the/rswitch, but the response file was not created.

Could you please advise on the correct procedure to generate response.ats during Pulse Monitor installation, including:

  • The exact command and switch(es) required to produce the response file

  • Any prerequisites or additional parameters needed for the file to be generated successfully

Also, please confirm whether we should raise this via the forum first and then log a support ticket, or if you’d prefer, we go straight to a ticket.