Hello experts,
We use Freshdesk for our users to log tickets and have a script for a help ‘bubble’ that can appear in the bottom right corner, this allows users to log a ticket directly from the page:
My question is whether this can be added somewhere globally so that it applies to all pages? We can add this to any ‘dashboard’ page easy enough with a ‘hidden’ HTML widget, but haven’t been able to find how to add this to a ‘view’. A global setting would be ideal, however, if this is possible?
The script is:
<script>
window.fwSettings={'widget_id':35000001980};
!function(){if("function"!=typeof window.FreshworksWidget){var n=function(){n.q.push(arguments)};n.q=[],window.FreshworksWidget=n}}()
</script>
<script type='text/javascript' src='https://widget.freshworks.com/widgets/*(our widget)*.js' async defer></script>
Cheers,
David