Hi All,
We are trying to set up SMTP in Canvas but are receiving an error when trying to test the config. We have set the SMTP server, Port, etc, the same as Pulse (which is on the same server and sending emails ok), but when we test the SMTP config in Canvas we get the error below.
Any suggestions as to what may be our problem?
Thanks,
David
[org.simplejavamail.mailer.internal.mailsender.MailSenderException: Third party error]javax.mail.AuthenticationFailedException: 334 VXNlcm5hbWU6
at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:932)
at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:843)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:748)
at javax.mail.Service.connect(Service.java:388)
at javax.mail.Service.connect(Service.java:246)
at javax.mail.Service.connect(Service.java:195)
at org.simplejavamail.mailer.internal.mailsender.MailSender.sendMailClosure(MailSender.java:190)
[wrapped] org.simplejavamail.mailer.internal.mailsender.MailSenderException: Third party error
at org.simplejavamail.mailer.internal.mailsender.MailSender.sendMailClosure(MailSender.java:203)
at org.simplejavamail.mailer.internal.mailsender.MailSender.send(MailSender.java:163)
at org.simplejavamail.mailer.Mailer.sendMail(Mailer.java:314)
at org.simplejavamail.mailer.Mailer.sendMail(Mailer.java:305)
at com.cubewise.h.run(SourceFile:155)
at com.cubewise.rest.api.o.sendProcessedEmails(SourceFile:57)
at com.cubewise.rest.api.o.batchProcessEmails(SourceFile:273)
at com.cubewise.rest.api.EmailAction.sendEmail(SourceFile:34)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at jodd.madvoc.ActionRequest.invokeActionMethod(ActionRequest.java:355)
at jodd.madvoc.ActionRequest$2.invoke(ActionRequest.java:241)
at jodd.madvoc.ActionRequest.invoke(ActionRequest.java:345)
at jodd.madvoc.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:71)
at jodd.madvoc.interceptor.BaseActionInterceptor.invoke(BaseActionInterceptor.java:38)
at jodd.madvoc.ActionRequest.invoke(ActionRequest.java:345)
at jodd.madvoc.ActionRequest$1.invoke(ActionRequest.java:222)
at jodd.madvoc.ActionRequest.invoke(ActionRequest.java:345)
at jodd.madvoc.component.MadvocController.invoke(MadvocController.java:164)
at com.cubewise.rest.RestServletFilter.doFilter(SourceFile:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.RestCsrfPreventionFilter.doFilter(RestCsrfPreventionFilter.java:115)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1201)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.rest.RestSecurityFilter.doFilter(SourceFile:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)