Error during documentation. Unable to export object list.

pulse

#1

Hello All,

We have problem during documentation of the server.
Pulse said: "Unable to export object list: staging "
Testing user credentials is successfull.

Error in pulse.log file:
2018-08-15 05:52:57 INFO Documenter Documenting system: staging
2018-08-15 05:52:57 INFO Documenter Exporting the list of objects for service: staging
2018-08-15 05:52:57 INFO Documenter Exporting objects for: staging to C:\Program Files\Pulse for TM1\db\staging.objx
2018-08-15 05:52:57 ERROR TM1Base Process }src_control returned failure: ObjectSecurityNoReadRights
2018-08-15 05:52:57 ERROR Documenter Unable to export object list: staging
com.cubewise.tm1.f: Process }src_control returned failure: ObjectSecurityNoReadRights
at com.cubewise.tm1.d.a(SourceFile:81)
at com.cubewise.tm1.b.a(SourceFile:22)
at com.cubewise.o.a(SourceFile:291)
at com.cubewise.o.a(SourceFile:141)
at com.cubewise.servlets.docs.DocsUpdateServlet.doGet(SourceFile:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.UserRoleFilter.doFilter(SourceFile:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.UsageTrackingFilter.doFilter(SourceFile:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.CommonResourceFilter.doFilter(SourceFile:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
2018-08-15 05:52:57 ERROR Documenter Unable to export object list: staging
com.cubewise.n: Unable to export object list: staging
at com.cubewise.o.a(SourceFile:295)
at com.cubewise.o.a(SourceFile:141)
at com.cubewise.servlets.docs.DocsUpdateServlet.doGet(SourceFile:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:624)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.UserRoleFilter.doFilter(SourceFile:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.UsageTrackingFilter.doFilter(SourceFile:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.cubewise.filters.CommonResourceFilter.doFilter(SourceFile:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)

Does anyone know what can be the reason of this error?


#2

Hi @Konstantin,

The user set up in Pulse that is being used to execute the documentation needs to have ADMIN rights in the TM1 server. I can see in the error ObjectSecurityNoReadRights which means the user doesn’t have access to the process it is trying to execute.


#3

I’m sure that user have Admin rights on the TM1 server. It’s cannot be a reason.
Same user successfully generate documentation with same admin rights on another TM1 server.
Both servers allocated on same machine.


#4

Hi @Konstantin,

Try restarting the TM1 instance, the message you provided is quite explicit }src_control returned failure: ObjectSecurityNoReadRights. To execute a TI process a user needs to have READ rights to the server and for some reason TM1 believes that the user trying to execute the process doesn’t have that permission.

If a restart doesn’t fix the issue contact your local Cubewise office and they can follow up.