Blank user on User Sessions

vbhatia · February 12, 2025, 5:50pm

Hi All,

Reviewing the Pulse user sessions, I see a blank user. How do i see which user is this?

There is no way to see details of this user session.

@Vincent - Any insight would be appreciated.

Vikas

plim · February 13, 2025, 3:57am

If you right-click on that blank named user and inspect page like so,

Are you seeing a name or a text in there?

We might need both the database and the HAR file for the above, so possibly best to create a ticket for it so we can investigate further.

Cheers,

Paul

Vincent · February 13, 2025, 1:05pm

Hi Vikas,

Could you please check in TM1 to see if this user has an alias set up in the attribute cube?

Cheers,

Vincent