Pulse Documentation and Change Tracking not working


#1

Hi All

Our Pulse documentation and change tracking stopped working on one of our tm1 servers a few weeks back.

When updating the documentation we get the following error:
image

image

I have checked everything per other posts regarding documentation (e.g. security type (native) and username), but have not found a resolution to date.

Any suggestions?

Thanks
David


#2

After trying everything and checking the logs, I found a file called “index.lock” in the C:\Program Files\Pulse for TM1\vcs\git<server name>.git directory. It seems this was causing the issue as after renaming this file the documentation updated successfully!


#3

Hi @anz.fin.all.mailbox,

Sorry for the delay, we have been on the Client Day roadshow this week. Great that you fixed it, yes that file is used to lock the repository while applying updates.